1. General Policy
Donations made to Sevnam Foundation are voluntary contributions and are, as a general rule, non-refundable once processed, in line with standard practice for charitable organisations.
2. Exceptions
We will consider a refund only in the following situations:
- A duplicate transaction (you were charged more than once for the same donation)
- A technical error by the payment gateway resulting in an incorrect amount being charged
- An unauthorised transaction on your payment method
3. How to Request a Refund
Refund requests must be sent to info@sevnamfoundation.org within 7 days of the transaction, along with the transaction ID/reference number and a brief description of the issue.
4. Processing Time
Approved refunds will be processed within 7–10 business days to the original payment method, subject to your bank/payment provider's own processing timelines.
5. Effect on 80G Tax Receipts
If a donation is refunded, any 80G tax receipt issued for that donation will be cancelled or revised accordingly, and the donation will no longer be eligible for tax deduction under Section 80G.
6. Contact
For any refund or cancellation queries:
Email: info@sevnamfoundation.org · Phone: +91 96690 09593